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Purchasing Aboriginal Art & Shipping FAQs
Here, we provide answers to some of the most frequently asked questions about purchasing artworks from Red Desert Dreamings Gallery, helping you understand our collection, purchasing process, shipping, and other important details.
Purchasing Artwork - When do I need to request a quote for shipping Aboriginal artworks?
Shipping Aboriginal art requires careful handling to protect the artwork, the materials used, and the cultural integrity of each piece. Because Aboriginal artworks vary in size, medium, and destination, shipping is assessed individually to ensure safe and timely delivery.
Most unstretched small and medium Aboriginal canvas artworks can be shipped free Australia-wide and can be added directly to your cart at checkout.
For large Aboriginal artworks, stretched canvases, framed pieces, or international orders, please click the “Request a Quote for Shipping” button on the artwork page. When requesting a quote, include your country, state, city, and any special delivery details so we can calculate accurate shipping and insurance costs. We’ll get back to you as soon as possible with a detailed quote.
Can I view Aboriginal artworks prior to purchasing?
Yes, Aboriginal artworks can be viewed by appointment at Red Desert Dreamings Gallery. Viewing artworks in person allows collectors to fully appreciate the scale, texture, colours, and storytelling within each authentic Aboriginal art piece.
If you’d like to view a specific Aboriginal artwork or learn more about the artist and cultural background, please contact us in advance so we can confirm availability and prepare the artwork for your visit. Viewing of artwork is by appointment only at from the StockRoom 6/200 Turner Street, Port Melbourne, Melbourne, Victoria 3207, Australia.
Contact us to arrange a viewing - call us on 0418 312 068 or message us here.
Shipping & Returns
We provide answers to frequently asked questions about shipping artworks from Red Desert Dreamings Gallery, covering delivery times, packaging, shipping costs, and how we ensure your artwork arrives safely.
Can I pick up my Aboriginal artwork?
Yes, local pickup is available by appointment. Once your Aboriginal art purchase is confirmed, we’ll contact you to arrange a convenient pickup time. This option is ideal for collectors who prefer to personally collect their artwork from the gallery.
You can collect your purchased artwork - by appointment only - from the StockRoom 6/200 Turner Street, Port Melbourne, Melbourne, Victoria 3207, Australia.
Contact us to arrange collection - call us on 0418 312 068 or message us here.
Do you ship Aboriginal art within Australia?
Yes, we ship Aboriginal art Australia-wide using reliable courier services experienced in transporting fine art and cultural artworks. Each Aboriginal artwork is professionally packed to ensure it arrives safely and in excellent condition.
Shipping methods may vary depending on the artwork’s size, medium, and presentation style.
Please request a quote for shipping prior to purchasing.
Do you ship internationally?
Yes, we offer international shipping for Aboriginal artworks to collectors around the world. International shipping costs depend on the artwork’s size, destination country, packaging requirements, and insurance coverage.
To ensure safe delivery of Indigenous Australian art, all international orders require a shipping quote request. We work with trusted couriers to protect your artwork throughout transit.
Customers are responsible for all insurances, duties, taxes, fees and charges.
When will my Aboriginal art order be shipped?
Most Aboriginal art orders are processed and dispatched within a few business days once payment and shipping arrangements are confirmed. Some artworks may require additional preparation time due to custom packaging or international shipping requirements.
You’ll receive shipping confirmation and tracking details once your artwork has been dispatched.
Most artworks will be prepared for dispatch within 1 week.
What is your return policy for Aboriginal art purchases?
If you have questions about any artwork, please ask us prior to purchase. Refunds are not provided for change of mind.
Purchase of artwoks is final upon pickup or dispatch.
Please contact us immediately if there are any problems with the delivery of your artwork or if the artwork is damaged on delivery.
A refund request may be considered if there is a material flaw in the artwork that should have been identified prior to shipping ie: the artwork would not have been purchased by a reasonable person if viewed in person, the artwork is unsafe, the artwork is fundamentally or significantly different from the description or image provided by Red Desert Dreamings Gallery.
How long will it take until I receive my order?
Delivery time is subject to your location and courier selected. We can advise an estimated delivery time when we provide a shipping quote.
Can I change my delivery address after my order is placed?
Please let us know as soon as possible if you need to change your shipping address. If the change increases the shipping costs, we will forward a separate invoice.
Contact us as soon as possible - message us here.
We cannot make any changes once your artwork has been dispatched.